Contacts
For resolving disputes, including payment-related issues, please contact us using the details below:
Business Details
- Company name:
- ИП Umay Soft
Contact
- Phone:
- +7 (705) 323-70-01
- Email:
- pmd.six.level@gmail.com
- Working hours:
- Mon–Fri, 09:00–18:00 (UTC+5, Almaty)
Payment Questions
When contacting us about payment, refund or disputed transactions, please include:
- Account email in the AGSK Desktop service
- Date and amount of payment
- Last 4 digits of your card (if applicable)
- Description of the issue
Response time — up to 5 business days.
Payments are processed via Halyk Bank internet acquiring. For technical questions about internet acquiring: epayment.kz/docs